We help and train organizations on how to look to their people to ensure successful change.

As your organization grapples with changes and choices in its quest for high performance, Phillips Associates can help you design and implement a customized, highly participative, change process that will have significant impact on your bottom line.

We combine a powerful theoretical model with extensive practical experience ranging from small entrepreneurial companies to large Fortune 500 firms, to help you design a powerful and practical process tailored to your specific business requirements.


Using Strategic Organizational Change, we have helped organizations:

  • Design a new and powerful culture
  • Move to a team based organization
  • Successfully navigate organization restructures
  • Effectively integrate after mergers & acquisitions
  • Redesign core processes for:
    • Cycle time reduction
    • Quality enhancement
    • Service excellence
    • Hard dollar savings
    • And more…

Leveraging People to Achieve Breakthrough Performance

Phillips Associates strategic organizational change strategy is focused on the bottom line. Through a practical, high-involvement, business-oriented approach, we help your entire organization think through and understand the behavioral changes required to meet your toughest operational issues. We help your senior team to model the behavior that drives improvement in quality, service, cost reduction and cycle time.

Using this model as the basis for your change effort, Phillips Associates will guide you through many of the tough choices necessary to make change successful.

Organizational Communication Strategy

An often overlooked component of successful change management is an effective organizational communication strategy that supports and forwards the change throughout the organization. An audit of existing communication vehicles and employee interviews provides the foundation for developing a participative short term and on-going communication strategy. Implementation assistance for the communication strategy may include: training, facilitation, company meetings, speech writing, and document development.